Adding and removing users to your venue account explained.
To manage the admins on your venue account, start by logging in to venues.hirespace.com using your account credentials.
Once you're logged in, navigate to the My Venues section. If your account manages multiple venues, you'll need to select the specific venue profile you'd like to update. Click on the venue name to access its full profile.
Within the venue profile, locate the Admins section. Here, you'll be able to view and manage the people who have administrative access to the venue. To add a new admin, click the green "Create" button. A small input box will appear, prompting you to enter the new admin's name, phone number, and email address.
Below the contact fields, you’ll find a section labeled Roles, where you can define what permissions the new admin should have. Roles include receiving Direct enquiries, Handled enquiries, marketing letters, and invoices. You can assign one or more of these roles based on what responsibilities each admin will hold. However, it’s important to note that if there is only one admin on the account, all roles must be selected for them to ensure complete coverage of venue-related communication and operations.
In addition to creating new admins, you can also edit or remove existing ones. Next to each admin’s name, there is a three-dot menu icon. Clicking on this will reveal options to either edit the admin’s details and roles or to remove them entirely from the venue profile.
This setup gives venue managers full control over who has access to their venue account and ensures that all key communications are routed to the right team members.